Chapter Lead – Business Analysis & Design Practice
Join our team!
Who we Are
At Grant Thornton Greece, we’re not just part of a global network of 73,000 professionals across 150 countries. We’re independent thinkers who prioritize quality, inclusion, and integrity to create a better, more personal experience for our clients and our team. Our mission? To deliver expertise in a way that goes beyond — Personal, Proactive, and Agile.
We don’t predict the future here—we shape it. 🚀
Milestones WE are Proud of
🏆 Great Place to Work certified for three years running!
🌟Best Workplaces Hellas for 2025!
👩💼 Best Workplaces for Women for three consecutive years!
⭐Best Workplace in Professional Services & Consulting for 2025!
🌈 Proud members of the Diversity Charter Greece and certified with the SHARE Equality Label
🏠 Flexible way of Working (Hybrid)
🧠Coaching & Counseling from Senior Professionals
The role in detail
Manages and leads a team of Business Analysts and Service Designers, ensuring high-quality delivery across requirement gathering, process mapping, and service design activities. Drives excellence in business analysis for complex technology initiatives, including AI-driven solutions, digital platforms, and enterprise transformation projects. Acts as a strategic bridge between business stakeholders and delivery teams, embedding Design Thinking
within Business Analysis frameworks to ensure clarity, alignment, and measurable business value
The key responsibilities of this role will include:
- Apply Design Thinking
methods (discovery, ideation, prototyping) to enhance solution relevance and user impact.
- Collaborate with Project Managers and Architects to translate business goals into actionable designs.
- Support stakeholder engagement and facilitate workshops for requirement elicitation and solution validation.
- Monitor team performance, coach analysts, and ensure continuous skills development.
- Contribute to the refinement of BA frameworks, templates, and governance mechanisms.
To be successful at this role you need the following (hard and soft skills):
- Prior experience in team leadership or managerial role within consulting or digital transformation environments.
- Bachelor’s or Master’s degree in Information Systems, Business Administration, or a related field.
- 8+ years of experience in business analysis, service design, or process improvement.
- Demonstrated success in the delivery of AI projects, applying analytical rigor and strategic insight to achieve measurable business outcomes.
- Proven experience in technology-driven business analysis, particularly in AI, data platforms, and enterprise-grade systems.
- Strong leadership, mentoring, and communication skills.
- Solid understanding of business analysis methodologies, process design, and service design principles.
- Experience with Agile
and hybrid delivery models.
- Analytical mindset with the ability to balance user needs, business objectives, and technical feasibility.
- Familiarity with data lifecycle, API-driven architectures, and AI solution integration.
- Proficiency with tools such as Jira, Confluence, BPMN tools or similar design platforms.
What’s in it for You?
At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:
- 🌈 Diverse and inclusive workplace
- 🏋️♂️ Friendly, Dynamic Working environment
- 💰 Competitive Salary & Bonus
- 🩺 Insurance Program for all GT members
- 👩🏫 Fully funded Training & Professional Qualifications
- 🏖 Extra Days-off: August Freedays, Volunteering Days, Early leave days
- 🏃🏽♂️ Corporate Sports Teams (e.g., Running, Basketball, Volleyball)
- 🎁 Exclusive Discounts: Special offers and discounts for employees
- 🚗 Company Car (depending on job level)
Ready to Go Beyond?
If you're imagining a career that’s anything but ordinary, then Grant Thornton Greece is the place for you! We don’t just do business as usual—we go beyond. Ready to take that leap?
Simply upload your up-to-date CV, hit "apply", and we’ll handle the rest! ✨
We are Grant Thornton. We go beyond business as usual, so you can too.
#WelcomeToMore #GoBeyondWithUs
- Department
- Technology
- Locations
- Athens
- Contract type
- Full-time
- Seniority
- Manager
Athens
About Grant Thornton
The Grant Thornton culture is one of our most valuable assets and has steered us in the right direction for more than 100 years.
Today's world demands a culture that embraces change. We welcome fresh thinking and encourage people throughout the network to bring something new.
We focus on creating physical and virtual environments that promote health and wellbeing; psychologically safe places where people can be themselves, able to speak out, challenge, contribute fully and expect to be treated with respect and fairness.
Our open-minded culture leaves space for a diverse range of opinions that can challenge conventional thinking.
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